Shiva Mirzahaidar

Education

Iowa State University

Master's of Human Computer Interaction

Beginning Fall 2019 (Online)


St. Edward's University

BA Graphic Design

August 2014 - May 2018

Dean's List Fall 2016, Spring 2017, Spring 2018

Training

Human-Computer Interaction - Georgia Tech 16-week course, Completed June 2018

Agile Training - Master of Project Academy, Completed January 2018

Skills

User Research, User Personas, Wireframing, Prototyping, User Testing, Market Research, Ethnographic Research, Accessibility, Survey Design, Data Synthesis, Storyboarding, UI/UX Guideline Writing, Visual Design, Visual Research, Content Strategy, Adobe Creative Cloud, Microsoft Office Suite, Sketch, InVision


Avanade

Analyst, UX Designer

September 2018 - Current

Houston, Texas

  • Execute user research with the right mix of methodologies such as user tests, in-depth interviews, focus-groups, ethnographic field studies and surveys.
  • Facilitate brainstorm and work sessions with cross-disciplinary teams in order to move the knowledge of the research into a vision and design strategy.
  • Support delivery and design of digital products or services employing the right mix of human-centered design processes and tools.

Charles Schwab

Marketing Intern - Art Buying + Brand Identity 

June 2017 - August 2017

Austin, Texas

  • Partnered with key internal partners (product management, technology, analytics, creative) to develop experiences supporting key strategic initiatives that drive new customer acquisition and deepen engagement with existing clients.
  • Focused on revising and streaming company UI/UX guidelines for better accessibility and user engagement through thorough market research and analysis.
  • Completed an independent research project on improving financial services marketing towards millennials. Research topics included competitor product analysis, UI/UX guideline writing and execution, and ethnographic research.

C3 Presents

Creative Services Intern

January 2017 - April 2017

Austin, Texas

  • Worked primarily on print and digital signage for South by Southwest Festivals, including event wristbands, email campaigns, show schedules, and venue directional signage.
  • Set up events.
  • Conducted visual and market research and strategized the Houston Free Press Summer Fest visual identity redesign. Research was centered around audience demographics and emerging festival technology and design trends.

St. Edward's University Student Life

Sr. Graphic Designer, Communication Director

August 2015 - April 2017

Austin, Texas

  • Implemented creative content strategy methods on various platforms to engage students.
  • Created print and web graphics for campus events and organizations, while adhering to the University Style Guide.
  • Publicized and coordinated Student Life on-campus events that appealed to culturally-diverse student population.
  • Managed Student Life‘s Multicultural Board social media. Implemented content strategy methods on various platforms to engage students.
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